We have been told for couple of years that Generative AI is the best thing to have happened to the world of business in a very long time.

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As many as 85% of business leaders plan to increase their company’s spending in AI and GenAI by a whopping 85% in 2024. 54% of them think that AI will deliver cost savings in the current year on account of productivity gains across operations, customer service and IT. But one can, all the same, detect an element of disenchantment with the technology.