Erik Jens has been getting international businesses on the same page in luxury industries for decades, including through major turnarounds and transformations. He uses supraordinate goals to do it, but he knows they don't get people on the same page by themselves. Learn about the unique way he diversifies teams, how he discovers what energizes them, and how uses a shared goal vocabulary to focus their energy on change. Here are some of my favorite ahh!-ha moments:

8:00 To change an industry, find and connect those people in it who think alike about the right thing to do

12:29 Change comes from finding the values and motivation of the individuals on my team and saying, "Is this what keeps you ticking?"

15:30 What was the change narrative you heard?

18:07 Self-esteem and the self-respect of learning, of creating additional value, keep people moving through change processes

26:47 A tool for learning what gives people energy, and what drains it away

42:19 How understanding motivation and showing respect for different views multiplies the investment people make in change