Steve Pruneau and Asher Black discuss the impact of layoffs on the profitability of a firm, its shareholder value, the fiscal cost of lost morale, and resetting when it's time to hire again. Facebook's "Year of Efficiency". Acknowledging the human wavelength and the revenue value of a firm's emotional life are central concepts in the #bossrebellion

Discussed:

• Emotions equal profit
• Substituting business abstractions for human emotions
• Selective application of efficiency and profit
• The fallacy of severing permanent relationships
• Southwest and the Airline Space Analogy