The Customer Success Hotline

Do not let your petty self win | #9


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What's the move when your colleague wins big off of a playbook you shared with them?

Kristi and Stino weigh the pros and cons of taking the high road, or...letting the pettiness get the best of you.


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⏱️ Timestamps:

00:00:00 - The petty vs. professional dilemma

00:01:09 - A workplace betrayal or just miscommunication?

00:02:12 - When your advice leads to someone else’s win

00:05:02 - The ego factor: Why this really stings

00:06:07 - Assume good intentions (even when it’s hard)

00:07:37 - Collaboration vs. individual recognition

00:10:07 - Owning your contributions without overusing “we”

00:11:04 - Should you talk to the boss?

00:12:56 - The smarter way to handle workplace credit

00:15:45 - 2025: The year of professional growth (and less pettiness)


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💁‍♀️💁‍♂️ Connect with the hosts:

Kristi Faltorusso's LinkedIn: https://www.linkedin.com/in/kristiserrano/

Kristi's website: https://www.kristifaltorusso.com/

Stijn "Stino" Smet's LinkedIn: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/


Key topics: collaboration, work drama, promotions

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The Customer Success HotlineBy Lifetime Value Media