Imagine walking into a workplace where cynicism has become the default, where hope is a rare commodity. Jeff Van Straten's secret? It's simple but revolutionary: see potential in every person, nurture it relentlessly, and create a culture where people believe in what's possible again.

From toxic environments to thriving teams, Jeff's been there, doing what others say can't be done—bringing life back into dying organizations, one small victory at a time.

In this episode, you find out why focusing on people is worth more than focusing on the outcome, and that when you fall in love with the process of improving, the wins will follow.