Quality for the Rest of Us

Do We Need Triage in Primary Care? (14 mins)


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Have you noticed how busy the clinic waiting rooms are becoming? As the largest living generation retires from providing care and seeks to receive it, our primary care models are experiencing new challenges. This episode seeks to focus our efforts on an improvement mindset as we manage the surge of patients.
Key Points:
-Blocking the Door
-Black Friday in Healthcare
-Primary Care Triage

References:
-Shen, Fan (2004). The Barefoot Doctor. Gang of One. University of Nebraska Press.

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Quality for the Rest of UsBy Gayle Porter