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Do we really need all these ITSM tools?
Special Guest Brian Shealey (Kinetic Data) discusses the importance of ITSM tools and whether or not we are using them effectively. New pieces of technology added to your organization may not always solve all your problems. Listen as the experts share their opinions on when its a good idea to adopt these "shiny new tools."
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By Acuity, IncSpecial Guest Brian Shealey (Kinetic Data) discusses the importance of ITSM tools and whether or not we are using them effectively. New pieces of technology added to your organization may not always solve all your problems. Listen as the experts share their opinions on when its a good idea to adopt these "shiny new tools."