You can’t change other people, but change yourself and see how all around you shifts. Dissolve gridlock with others by changing tact from talk to listening. From need and anger to the synergy of 'help me to understand'…you’ve changed yourself and your perspective and hence the lay of the land. Then watch as the space you’ve given them to breathe and open up, releases tension in both of you, and you made this giant step. In this space you’ll then be heard and be understood in turn, the synergy of understanding, the win/win in you has won.