How can a business grow and gather more customers in the long run? Other than marketing and advertising their business, one of the key ways to spread the word around is with five star reviews.

And that surrounds Spencer’s talk for today. He describes the lessons he’s teaching his employees every year: Through tips. Spencer also talks about how framing the review process works and how the persuasion framework can ensure your business continues to grow.

Episode Highlights

• Love-hate with iPad checkouts
• Spencer’s lesson to employees every year
• How framing the review process works
• The persuasion framework Subscribe and Share
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