Nowadays, #voicebots are an inseparable part of any #ecommerce business. They answer questions asked by users and save us time 💻 However, are robots enough? Don’t we need contact with real people?

Listen to Bartosz Malinowski, an expert from Apifonica, and find out what he says about this issue in the 3rd episode of E-commerce Spotlight. Diana Hajzer's guest will tell us whether voicebots will replace the human touch.

From the podcast, you will learn:

👉🏻 Differences between chatbots and voicebots

👉🏻 The advantages of voicebots

👉🏻 Do users prefer bots?

👉🏻 What will the future of AI look like?

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