Since launching at New York’s TechCrunch Disrupt back in 2014, DocSend was acquired by Dropbox in March 2021 and has brought on over 20,000 customers. In our Season 5 opener, Adam sat down for a virtual coffee with Co-Founder Russ Heddleston to get the lowdown on:

• How word of mouth is still important to achieve growth
• Using customer feedback as a base for making improvements
• Why founders should monetize their products from the get-go