
Sign up to save your podcasts
Or


You’d think one line of work that would be safe from the robot takeover is human resources. But some companies are working on it. A recent New York Times investigation laid out how Amazon’s automated systems for managing warehouse workers led to unreasonable scheduling, delayed benefits and inadvertent firings. Marketplace’s Amy Scott speaks with Peter Cappelli, a professor of management and director of the Center for Human Resources at the University of Pennsylvania’s Wharton School. He explains what a traditional HR department used to do that’s now done by software.
By Marketplace4.4
7777 ratings
You’d think one line of work that would be safe from the robot takeover is human resources. But some companies are working on it. A recent New York Times investigation laid out how Amazon’s automated systems for managing warehouse workers led to unreasonable scheduling, delayed benefits and inadvertent firings. Marketplace’s Amy Scott speaks with Peter Cappelli, a professor of management and director of the Center for Human Resources at the University of Pennsylvania’s Wharton School. He explains what a traditional HR department used to do that’s now done by software.

30,609 Listeners

8,801 Listeners

941 Listeners

1,390 Listeners

1,290 Listeners

3,228 Listeners

1,713 Listeners

9,724 Listeners

1,649 Listeners

5,480 Listeners

113,121 Listeners

1,448 Listeners

9,556 Listeners

10 Listeners

35 Listeners

5,576 Listeners

16,525 Listeners