Can your chatbot tell when you’re spiraling, or does it just play along?

In this episode of Your AI Injection, host Deep Dhillon sits down with Dr. Grin Lord, clinical psychologist and Founder/CEO of mpathic, to explore what happens when empathic AI meets real human vulnerability. Grin explains how a single 15-minute session of empathic listening in an ER setting led to massive drops in repeat drunk-driving incidents and billions in healthcare savings, and why that same science now underpins AI models that analyze clinician–patient conversations. 

The two dig into how mpathic trains and validates models that can flag suicide risk, psychosis, and protocol deviations in high-stakes clinical trials, all while keeping a human in the loop. They also unpack a looming dilemma: as foundation models become eerily “good listeners,” will people prefer bots to friends and therapists? What harms emerge when AI politely reflects back someone’s delusions? Tune in to hear how psychologists are reshaping AI safety, and why your favorite assistant may soon be better at detecting crises than your closest human relationships.

Learn more about Grin here: https://www.linkedin.com/in/grinlord/

and mpathic here: https://www.mpathic.ai

Check out our related episodes:

1. Can Humanoid Robots Save Us from Loneliness? The Promise and Peril of Empathetic AI with Niv Sundaram of Machani Robotics
2. Is AI the Missing Ingredient for Curbing Cravings? Emotional Eating Meets Machine Learning with Dr. Sera Lavelle
3. Can AI Spot Diseases Your Doctor Might Miss? The Machine That Never Gets Tired with RJ Kedziora of Estenda Solutions