Kris Bennett of PassiveInvesting.com interviews Jonah Hall, Co-Founder of Smartlock Self Storage. In this conversation, he talks about the benefits and the challenges of doing 20 self-storage conversions at the same time. He explains why they take a conservative approach when underwriting deals, how they determine if a property should either be sold or refinanced, and the right time to deal in smaller markets. Jonah also shares how they manage everything in-house, why they prefer smartphone transactions over big-screen kiosks, and his opinion about properties having key locks.