Leadership doesn’t always look impressive from the outside. Sometimes it looks like washing mugs in a shared kitchenette when no one asked you to. In this episode, Jason shares a small moment from early in his career that reshaped how he thinks about service, leadership, and respect. What one person dismissed as a menial task became a lasting reminder that culture is built through small, intentional acts. Jason reflects on why serving first builds trust, how everyday actions signal what you value, and why real leadership often happens quietly. If you’re looking to strengthen relationships at work or create a more supportive team environment, this episode offers a simple place to start. Look for the cups that need washing today.