This mini episode explores why domain expertise is critical when selecting partners for complex technology initiatives. We discuss how vendors can unintentionally add complexity, why industry-specific processes are often invisible to outsiders, and how weak fit gap analysis leads to late-stage surprises. The conversation highlights the importance of translating business requirements into technical solutions through deep process understanding, especially in asset-intensive and highly specialized industries.

Watch the full episode here: https://youtube.com/live/KI-lnkDspKg 

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