CX Expert Talks

Don't Be Afraid to Ask Why: Text Analytics in Action


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In this podcast, we discussed how businesses can reveal the value behind the unstructured data. Here are some of our discussion topics:

  • What to expect and not to expect from text analytics
  • Challenges organizations face when implementing text analytics
  • Latest trends and inspiring best practices
  • ...more
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    CX Expert TalksBy Alterna CX