Are you creating a culture where your team feels comfortable giving you honest feedback?

As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.

Kelly and Marwa cover:

01:22 Marwa's background as a "business nerd"
 02:52 Her diverse industry experience and people-first leadership
 04:05 How they met through Assetbook's marketing needs
 04:46 Working with a spouse
 09:53 Why women should accept credit and celebrate wins
 12:06 Why it's often easier to take criticism than praise
 13:04 Culture vs. perks in the workplace
 14:28 Building genuine open-door policies and feedback culture
 15:14 The importance of client appreciation
 16:56 Leadership’s role in protecting teams
 17:55 Spot bonuses and employee recognition
 19:21 Recognition's impact on culture
 21:25 Marwa’s venture “Forked Up” helping small restaurants
 25:57 Marwa’s “Don’t Do That” – don’t be the smartest in your echo chamber
 27:55 Creating safe spaces for honest feedback
 29:07 Bringing solutions, not just problems
 31:21 Assuming positive intent in tough conversations
 33:07 Advice for leaders lacking feedback-friendly cultures
 34:33 Marwa’s love for her bold career journey

Connect with Kelly Waltrich: 

• LinkedIn: Kelly Waltrich
• LinkedIn: Intention.ly
• X: Intention.ly
• Instagram: Intention.ly

Connect with Marwa Zakharia

• LinkedIn: Marwa Zakharia

About Our Guest:

As a seasoned Turnaround and Growth CEO, Marwa leads organizations through pivotal stages of their development across various industries, with a specialization in financial services and technology. Whether revitalizing underperforming operations or driving scalable, sustainable growth, she has a proven track record of navigating challenges and identifying key opportunities for expansion. Marwa’s approach combines deep operational insight with innovative strategies, empowering teams to execute on a clear vision while tackling complex market dynamics, particularly in the fast-evolving fintech space.

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