Have you asked your customers for feedback recently?  If yes, great! You’re being proactive and asking for ways to improve your service.  If not, why not? Is there a bit a fear asking your customer for feedback?

52: Dont Fear Feedback

The House Cleaning Podcast is, above all, a resource for current small business owners who are looking at various methods available of improving their services.

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Welcome to The House Cleaning Podcast and to episode #66! In this episode, as in every Perspective Wednesday episode - I will provide you with my point of view; in this particular show, I will be giving you my opinion when it comes to offering discounts. Enjoy!

66: On Offerring Discounts

Welcome to The House Cleaning Podcast and to episode #65. In this episode I will update you as to why I have been away for so long and answer a few critical questions pertaining to the Cleanerpreneur project and The House Cleaning Podcast. Enjoy!

065: Life Happens

Welcome to our second interview! In this episode I'll be interviewing Mary Velez of The Cleaning Lady & Co. Based out of Orange County, California, Mary has been in business for close to four years and today she shares with us the following:   - How and why she started her cleaning business - Keeping a balance between keeping your customers satisfied and keeping your staff happy - And, much more!   Enjoy!

64: The Cleaning Lady And Co Interview

Do you ever get overwhelmed with an abundance of incoming inquiries from potential customers? I mean, don’t get me wrong, that’s a wonderful stressor to have - it’s a wonderful problem to have - but come on, don’t you sometimes wish you could systematize your process so that you could easily handle your incoming emails from prospective clients looking to hire you to clean their home? Well, that’s exactly what I’ll be sharing with you in today’s Strategy Monday! So, if you want to find out the way I handle some of our inquiries, then I highly recommend you stick around.

63: A System for Handling New Inquiries

Guess what, it’s my birthday today. And, I want to celebrate it with you by sharing this quote by William Barclay. He said: “There are two great days in a person’s life - the day we are born and the day we discover why.”

52: Dont Fear Feedback

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