In this episode of 'Lead the Standard,' Kelly and Jackie discuss the anticipated 2026 revision of ISO 9001, the world’s foremost quality management standard. They explore four key areas of change: stronger emphasis on risk-based thinking, the evolution of quality culture, climate change considerations, and the impact of emerging technologies. While the draft has not been publicly released, the discussion includes insights based on current research and past trends. They relate these changes to real-world applications, stressing the importance of proactive adaptation to maintain systems and performance. The episode also underscores that quality management practices should evolve with emerging business and environmental challenges.

*Note: The current Qantas CEO is Vanessa Hudson. Kelly would like to apologise to Vanessa for forgetting her name; And to both Michele Bullock (CEO of the Reserve Bank of Australia) and Jayne Hrdlicka (CEO of Virgin Australia Airlines) for getting them confused. All very successful businesswomen in their own rights.

Notable timestamps:

• 00:00 Introduction to ISO 9001 and Upcoming Changes

• 00:40 Meet the Hosts: Kelly and Jackie

• 01:54 Significance of the 2026 Revision

• 02:14 Driving Factors Behind the Revision

• 03:40 Current Status and Speculations

• 08:43 Key Areas of Focus for 2026 Revision

• 16:13 Risk-Based Thinking in Quality Management

• 22:57 Climate Change Considerations

• 26:45 Real-World Impacts and Adaptations

• 30:06 Management Systems and Climate Change

• 31:06 Quality Culture and Emotional Intelligence

• 33:56 Building Trust and Reputation

• 38:35 Leadership Styles and Organizational Impact

• 41:34 Emerging Technologies in ISO Standards

• 48:54 Future Proofing ISO Standards

• 51:28 Conclusion and Upcoming Topics

The links we promised

• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-12

• ATOL: https://auditortrainingonline.com/

• Connect with Jackie:

o https://www.linkedin.com/in/jackiestapleton/

o https://jackiestapleton.com/

o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook

• Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/

DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.

While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.

Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.

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