2 Minute Takeaway Podcast

Don't Make this Customer Service Mistake


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In a world where cameras are everywhere, you don't want to make this customer service mistake. It sees employees say or do things that should never been seen or heard by the public.

For those who work with customers, this may require a mindset shift, as they may be sure no one is aware of them bending the rules or saying some unkind words.

But can you risk this in a world where a bad review or an embarrassing moment could go viral? Profit from this important reminder in this week's episode of The 2 Minute Takeaway Podcast.

Motivational Keynote Speaker, Author, and Broadcaster, Ken Okel, believes in creating memorable meetings. He understands the challenge of change on the job and the need to perform at a high level, every day. He's embraced it and shares his unique career lessons and takeaways with audiences.

The 2 Minute Takeaway Podcast gives you easy to implement tips that will improve your productivity, performance, and profits.  For more about Ken, clips of his live speaking presentations and workshops, plus his weekly productivity tips, visit KenOkel.com. And yes, Ken does present virtually, which sometimes makes him look a little taller.

For more than a decade, TV audiences watched Ken on the news. At several stations, they saw him perform as a TV news anchor, a reporter, a weatherman, and even a talk show host.

Ken then moved into the nonprofit world for several adventures. These saw him do everything from running a professional ballet company to organizing more than 100 hurricane relief volunteers.

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2 Minute Takeaway PodcastBy Ken Okel