Growth takes effort, but it shouldn't be all-consuming. In this episode, Mike and Max reveal how prioritization and a balanced approach to challenges are essential to avoid the burnout that often accompanies overachieving on the path to success.

Even CEOs fail. In this episode, Mike and Max share how setbacks shaped their success, and why failure isn’t the end of the story, it’s part of the process.

What does it take to build strong relationships—at work and beyond? In this episode, Mike & Max open up about the role of trust, empathy, humor, and consistency in leadership. From navigating tough decisions to staying grounded and authentic, hear how they keep showing up for the people who matter most.

Through shifting markets, rising tariffs, and economic uncertainty, one thing is clear—standing still isn’t an option. In this episode, Mike & Max share how Alorica is helping clients stay ahead with smart, proactive strategies. From rethinking operating models to strengthening trust and driving innovation across geos, hear how our teams are delivering real value when it matters most—and why the time to act is now.

Alorica Co-CEOs Max Schwendner and Mike Clifton explore the rising importance of mentorship, particularly in meeting Gen Z's unique expectations, inspired by Fast Company’s article, “The Most Diverse Generation in the Workplace Agrees on This One Career Builder.” Max and Mike share personal career stories and offer actionable advice on finding mentorship and cultivating it within organizations to foster growth and connection. Tune in for valuable insights on empowering both your career and your team through mentorship.

Inspired by a Business Insider article, To speak to a representative, press $$, Alorica Co-CEOs Max Schwendner and Mike Clifton discuss why voice customer experience (CX) is becoming a premium service. They explore the value of human interactions in an AI-driven world, how to achieve the right balance, predictions for the future of CX, and actionable insights on leveraging voice CX to build stronger customer relationships and gain a competitive edge.