In this episode, host Mishal Saeed speaks with Jon Stamell, founder and CEO of Oomiji, a customer engagement platform that helps brands build deeper relationships through personalized communication. Oomiji enables businesses to collect, analyze, and respond to customer feedback in real time, turning insights into meaningful, tailored interactions.

Jon shares insights on using data-driven strategies to tailor experiences at scale, the role of Oomiji’s platform in capturing meaningful customer feedback, and how businesses can strike the right balance between automation and personal touch.