Doug Rixmann knows a thing or two about putting out fires—whether it’s in his volunteer fire department or in the day-to-day chaos of multi-unit restaurant operations. In this candid chat, he shares how OwlOps evolved from a homemade fix for his family’s QSR business into a must-have tech tool for franchises of all sizes. If you’ve ever tried to manage a store with a broken ice machine again or a missing soap dispenser still, this one’s for you.

About Doug:

Doug Rixmann is the co-founder and CEO of OwlOps. OwlOps is a task and maintenance management app that helps you improve communication, enhance accountability, and eliminate the paper shuffle in your restaurant operation. He’s a computer science professional and a dedicated volunteer firefighter, always driven by a passion for serving his community and solving problems. Doug likes to keep active outside of work through CrossFit-style workouts and pushing his limits by training for triathlons. He’s a happily married father to two teenagers, and he loves to travel and explore new places with his family.