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Why would a waterproof paint ad leave out the rain?
Naveen Murali, now VP of Marketing at SUGAR Cosmetics, looks back on a campaign from his Asian Paints years. At the time, exterior paint ads in Kerala shared rain as a common theme. After spending time in consumers’ homes across the state, the team behind Asian Paints Ultima Protect discovered something about how customers judged a good paint. That insight led them to take a different route with the campaign. By Naveen’s account, sales doubled within three months of the new campaign going out.
In this episode of Down and Dirty with Dr. T., host Taapsi Ramachandani explores the business of insights from the brand side: how a marketing team decides which consumer findings deserve a campaign, how leadership comes to back them, and how an insight travels from a living room to a script, a pack and a retail counter.
The Aha moments:
About guest:
Naveen Murali is VP of marketing at Sugar Cosmetics, where his remit covers performance marketing, the in-house creative agency and consumer insights. His earlier career includes marketing leadership at Pepperfry, years at Asian Paints and a role at Oracle. He has been named to the Impact CMO 40Under40 list and recognised as an Economic Times Young Leader, and he is an alumnus of NIT Warangal and IIM Kozhikode.
Learn more about Poocho
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00 Introduction
01:53 The first market visit
04:40 Packaging and consumer insight
06:03 The Sugar gloss stick story
11:14 The Ultima Protect case
18:55 Why growth stalled
22:09 Home visits across Kerala
28:20 The fiber moment
31:11 The ad with no rain
40:15 Aligning stakeholders
46:20 Tamil Nadu and the Telugu markets
50:20 Advice for marketers
53:14 Rapid fire round
In this episode, Arvind Chandrasekar, Director of UX Research at Glance, walks through how insights actually move, or stall, inside organizations. He talks through 96 interviews conducted in three weeks, product decisions that went wrong because of missed cultural context, and how he makes the case for research budgets using the same logic as a hotel doorman.The Aha moments:Why a red colored news app nearly derailed a product built for global audiencesThe habit most researchers are guilty of: never turning the research lens on their own stakeholdersHow to read the incentives hiding behind a formal research briefThe ongoing form versus function debate, and how data ends up settling itWhy sorting findings into hygiene, satisfiers, and delighters changes what gets adoptedThe doorman analogy that makes the case for why research is worth fundingThis episode covers how to stop treating stakeholders as adversaries and start understanding what's actually driving their asks. Arvind also gets into why the question a stakeholder voices out loud is rarely the one they actually need answered, and how that gap shapes the way he pitches research inside a ship-and-fix culture without giving up on rigor. He's candid too about how recommendations actually get adopted: not through a single convincing pitch, but through slow, repeated pressure until it sticks.About the guest: Arvind Chandrasekar is the Director of UX Research at Glance, where he runs the Foresight and Behavioral Insights unit out of Bangalore, studying US consumers through long-distance ethnography. His work sits at the intersection of consumer behavior, brand intelligence, and agentic AI, including how people shop with AI assistance, tracking share of voice in agentic commerce, and building decision frameworks for what content gets aired, re-cut, or killed. Before Glance, he spent 13 years in UX research, including work on Google Pay focused on Tier 2 markets in India. He holds a master's degree in political science and economics, and has also published fiction under the pen name Athul DeMarco.
Chapters:00:00:00 - 00:03:05 Intro: Arvind Chandrashekar & Down and Dirty's new format
00:03:06 - 00:06:06 Arvind's uncommon schedule & remote ethnography
00:06:07 - 00:08:20 The indispensable role of research operations
00:08:21 - 00:09:58 Case study unveiling
00:09:59 - 00:14:29 Wardrobe audit case study: Global product challenges
00:14:30 - 00:18:45 Proactive research vs. "Ship and Fix"
00:18:46 - 00:23:02 Proactive research and budget justification
00:23:03 - 00:28:31 The business case for research investment
00:28:31 - 00:32:01 Generative vs. Validation research insights
00:32:01 - 00:32:50 Researching internal stakeholders and bridging divides
00:32:50 - 00:34:48 Effective stakeholder communication and retention
00:34:48 - 00:36:35 'Ambient screen' product case study
00:36:35 - 00:38:40 Navigating product decisions with data and persistence
00:38:40 - 00:42:10 Prioritizing research recommendations for stakeholders
00:42:10 - 00:45:54 Rapid fire
Down & Dirty with Dr. T. is back with yet another episode, and our featured guest this time is Jared Neutel.
Jared is an entrepreneur with over 14 years of experience in the tech space. He has led product and engineering teams across multiple companies, bootstrapped Neutech, a senior software staff augmentation team for seed and series A startups, and also co-founded Tixologi, a venture-backed, blockchain-based ticketing platform.
In this episode, Jared shares what an average day in his life as a founder looks like, starting with early mornings and a commute to the office, followed by back-to-back calls with clients, leads, and internal teams while he keeps systems and processes running smoothly. He also talks about the ongoing challenge of delegation and learning to step back as his team takes ownership. He then highlights the Arc browser as a key part of his workflow, explaining why he moved away from Chrome and how its structured workspaces, cleaner tab management, shortcuts, and seamless syncing across devices help him stay organized and manage conversations, documents, and tasks in one place.
Highlights from the episode:
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 A day in the life of an entrepreneur
00:03:34 How Jared allocates his time across meetings, decisions, and boundaries
00:04:42 The founder’s role in systems, processes, and setting teams up for success
00:09:44 Personal challenges
00:14:46 Team relationships
00:16:00 Communication dynamics
00:17:51 Why communication matters deeply in the service industry
00:19:44 Core tools used daily to manage operations and coordination
00:22:34 Arc Browser and its impact on organization and workflow
00:24:41 Arc vs Chrome, features, workflows, and syncing across devices
00:30:16 Key USPs of Arc and other essential tools for running the business
00:32:57 Arc’s vertical navigation and efficiency for entrepreneurs
00:34:32 Using Arc to manage information, tasks, and priorities
00:36:54 Visual hierarchy, prioritization, and tab organization systems
00:39:21 Defining the ideal Arc user and who benefits most
00:41:45 Arc’s role in reducing decision fatigue and mental load
00:43:21 How Arc was discovered and adopted
00:44:32 Tool recommendations
00:46:23 Closing reflections
Down & Dirty with Dr. T. is back with yet another episode, and our featured guest this time is Nistha Goel.
Nistha is the co- founder of Alikeu Marketing, a social media marketing agency that assists founders, coaches, and consultants in establishing their personal brands. She has been working in the industry for about two years and has helped her clients achieve multiple viral reels and generate leads worth over $600,000.
In this episode, Nistha shares what an average day in her life looks like, the different kinds of outputs her company delivers, focusing primarily on organic marketing, and finally the tool that helps her manage her team and client deliverables: ClickUp. She discusses why her team switched over to ClickUp from tools like Google Sheets, Google Docs, and its advantages over Trello.
Highlights from the episode:
A day in the life – Nistha’s day usually starts with a workout, followed by logging in around 10:30 a.m. for team updates. Most of her time goes into resolving issues faced by the team, and stepping in on client requests, especially when strategy is involved. She typically wraps up by 7 p.m., though late evenings aren’t uncommon when working with clients across Australia and the US. Outside work, she makes time to read and tries to call it a day by midnight.
ClickUp for team and client management – As the team scaled, Nistha moved from Google Sheets and Docs to ClickUp to bring more structure and visibility to their work. Better notifications helped close gaps, while features like deadlines and recurring tasks made planning easier. ClickUp also lets clients track project progress as guests. Compared to tools like Trello, it offers greater depth, making it a more sustainable choice for the long run.
Aligning vision and strategy – Alikeu Marketing focuses on organic, done-for-you marketing, spanning content direction, strategy, sales, and funnel creation. Nistha leads the creative side, while her partner, Raj, handles client acquisition and relationships. Together, they work to align their creative and strategic approach with each client’s vision, designing a system that meets clients where they are. Their aim isn’t just to work around constraints, but to solve them in a way that respects the client’s comfort and long-term goals.
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 A day in the life of Nistha Goel
00:03:19 Team structure and time management
00:05:32 Strengths, team dynamics, and creative focus
00:06:53 Aligning creative vision with client expectations
00:09:10 Overcoming implementation roadblocks with clients
00:11:58 Tools used for team and client management
00:16:10 Task management workflow and team coordination
00:18:04 Transition from Google Sheets to ClickUp
00:21:23 The inflection point of team size and client load
00:23:13 Why ClickUp over Trello and other tools
00:30:11 ClickUp’s advantages and key learnings
00:35:47 Rapid fire round and closing thoughts
Down & Dirty with Dr. T is back with a new episode featuring Harsh Maskara, an independent qualitative market researcher with over 14 years of experience working across brands like HUL, Amazon, and Tata Motors.
A moderator at heart, Harsh has spent years leading focus group rooms and one-on-one conversations. After starting his career in full-service research agencies, he chose to freelance so he could stay closer to fieldwork and moderation.
In this episode, he sits down with Dr. Taapsi Ramchandani to talk about how YouTube has become a key learning and awareness tool in his daily life. By watching long-form interviews and political conversations, and closely observing how experienced interviewers frame questions, use silence, and navigate conversations, Harsh shares how YouTube adds to his “arsenal, so to say” as a moderator. The conversation also briefly touches on the smaller role of tools like Spotify, LinkedIn, Google, Groww, and Netflix in supporting how he learns, unwinds, and stays informed.
Highlights from the episode:
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 A day in the life: routine and interests
00:02:41 Running, insomnia, and mental state
00:03:45 Transition to freelancing: reasons and challenges
00:06:49 Early freelance days: extreme lifestyle and diet
00:09:08 Freelancing from Kolkata and current pursuits
00:11:50 Staying relevant as a moderator: skills and networking
00:16:53 Technology and conscious running
00:18:43 YouTube as a news source
00:21:23 Daily media consumption
00:23:47 Google app and stock market news
00:25:43 YouTube's rise as a news source
00:27:30 Favorite YouTube channels and content preferences
00:30:34 Other content platforms and motivation
00:32:56 Content preferences: politics and sports
00:36:13 External content sources: newsletters and running
00:39:02 Rapid fire questions
Down & Dirty with Dr. T is back with a new episode featuring Neeraj Shah, LinkedIn Faculty on GeniusU and founder of Titan Masterminds.
A people-savvy and business-savvy leader, Neeraj helps entrepreneurs use LinkedIn and AI to attract the right clients and build consistent systems for growth. His journey has been anything but linear, from running his family business to trading commodities, to building India’s largest business networking organization, and now coaching entrepreneurs to build purposeful, scalable businesses.
In this episode, he sits down with Dr. Taapsi Ramchandani to talk about how he stays on the cutting edge of LinkedIn strategy and generative AI, and how he’s built ChatGPT into his daily workflow to design lead magnets, write LinkedIn profiles, and even create digital products that power his coaching business.
Highlights from the episode:
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 A day in the life of Neeraj Shah
00:05:14 Energy rhythms and productivity
00:08:17 Responsibilities and generative AI
00:10:07 Lead magnets and ChatGPT
00:12:46 Challenges and strengths
00:16:54 Neeraj Shah as a business coach
00:18:03 Daily tools and AI engagement
00:19:52 ChatGPT’s impact on marketing and course creation
00:22:00 AI mastermind and problem-solving approach
00:25:09 Using AI for LinkedIn optimization
00:27:10 Ecosystem of tools and strategies
00:30:15 LinkedIn profile optimization
00:33:07 Custom GPTs for LinkedIn profiles
00:36:23 Strategic use of LinkedIn for personal branding
00:38:56 AI’s role in enhancing personal expertise
00:41:16 Prompting strategies for ChatGPT
00:45:31 Building a personal brand with ChatGPT
00:48:00 Avoiding detection when using ChatGPT
00:50:23 Closing thoughts
Down & Dirty with Dr. T is back with a new episode featuring Nishita Mohta, Creative Business Consultant, Design Educator, and author of the book “Inspired: The A–Z of Creative Unblocking”.
In this episode, Nishita explains what a Design Operations Consultant does and why design studios are increasingly looking for project management expertise. She shares how her work focuses on bringing structure to creative processes so founders can focus on growth and strategy.
Sitting down with Taapsi, she talks about how simple tools like Toggl can make time management easier, not by enforcing productivity, but by helping her stay aware of how her time is being used.
Highlights from the episode:
Project Planning and Tracking Systems: She discusses how she creates custom project planning and tracking systems, translating founders’ subconscious ways of working into usable frameworks for their teams and clients. Each setup is tailored to the studio’s specific needs.
Tools That Bring Structure to Creativity: To gain visibility into how her time is spent, Nishita turns to Toggl, valuing its intuitive interface and simple design. Alongside Google Calendar and Notion, it helps her manage anxiety and stay organised.
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 Introduction to Nishita Mota
00:04:28 Project planning & tracking systems
00:08:16 A consultant's daily structure
00:11:58 Essential tools & rituals for work
00:14:03 The importance of rituals & mindfulness
00:17:58 Mindfulness in practice & single-tasking
00:23:08 Why Toggle: design, functionality & reporting
00:27:06 Toggle's timer & reporting features
00:30:34 Goals feature (beta) & web/mobile sync
00:35:43 Feature request: distraction free mode
00:40:22 Google calendar vs. Toggle: intent vs. reality
00:41:43 Toggle's ideal user
Down & Dirty with Dr. T is back with a new episode featuring Sai Dheeraj, co-founder at Sigmaverse.
Sai walks us through how he leverages Microsoft 365 Copilot to boost productivity, streamline workflows, and make data-driven decisions across his team. From automating Excel operations and creating presentations to generating new ideas and strategy documents, he shares how Copilot has become an integral part of his daily work.
In this episode, he sits down with Taapsi to talk about managing cross-platform workflows, balancing Google Sheets and Excel with Copilot, using the tool to generate ideas and making professional productivity smarter and more efficient.
Highlights from the episode:
A day in Sai’s workflow: Sai shares how he manages his work on a Mac while collaborating with teams using Microsoft 365. His mornings involve checking dashboards, Google Sheets, and planning strategy documents before diving into client work.
Using Copilot to simplify work and analysis: Sai explains how Microsoft 365 Copilot helps him turn documents and PDFs into presentations, summarize videos, and handle large data sets. It also simplifies Excel tasks like creating pivot tables or pulling subsets of data without worrying about formulas, saving time on repetitive work and making complex analysis more accessible.
Streamlining collaboration and workflows: Sai talks about how integrating tools like Copilot with existing platforms and sharing outputs with team members helps coordinate work across different devices and software, reducing duplication and keeping projects on track.
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 A day in the life of the founder
00:03:37 Morning routine and team management
00:05:20 Continuous learning and marketing trends
00:07:01 Job responsibilities at Sigmaverse
00:08:17 Leveraging AI with Copilot for efficiency
00:13:37 Copilot vs. ChatGPT and prompt engineering
00:16:00 Introduction to Copilot and prompt engineering
00:18:26 Demonstration of Copilot for product launch planning
00:20:57 Integrating Copilot with Microsoft 365 and export functionality
00:23:45 Copilot vs. ChatGPT and its advantages
00:26:03 Practical applications and cost efficiency of Copilot
00:29:11 Workflow integration and the role of Google Sheets
00:32:02 Excel vs. Google Sheets with large datasets
00:33:49 Copilot integration and cross-platform use
00:36:00 AI tools: precision, flexibility, and creative inspiration
00:38:31 Rapid fire round
00:40:48 Closing remarks
Down & Dirty with Dr. T is back with a new episode featuring John Richard, former Consumer Insights Manager at Practo (now at United Breweries Ltd).
With nearly a decade of experience in brand research, John has worked across FMCG, healthcare, and now beverages, helping brands make smarter decisions by understanding what consumers really think and feel. Known for his strength in brand advocacy and voice-of-consumer work, John brings a researcher's eye to business performance and cultural nuance.
In this episode, he sits down with Taapsi to talk about how researchers can make their work more actionable, how to align teams around the consumer journey, why not every research output needs to prove ROI and how he’s been using ChatGPT to bring more structure and scalability to the research function.
Highlights from the episode:
A day in John’s life: John starts his day at 5:30am with a 10k run, followed by planning and clearing out his inbox. As someone who manages multiple stakeholders across the org, his mornings are about getting grounded before jumping into meetings and insight-sharing.
Making insights usable across teams: John walks us through how Practo built a central tracker to log and reference previous studies, so teams don’t redo the same work twice. It’s a small shift that’s helped drive bigger impact across functions.
Using ChatGPT to cut research time and make insights usable: John explains how he takes thousands of open-ended survey responses and with ChatGPT, quickly organizes them into themes, creates word clouds and generates process maps. This helps him save hours of manual work and makes it easier for product, marketing and service teams to use the research.
Challenging the ROI mindset in research: He reflects on the pressure researchers face to prove ROI, and why expecting a measurable outcome from every single insight is unrealistic, especially when no one asks finance or SaaS teams for the same.
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 Introduction to John Richard
00:01:39 A day in the life of a consumer insights manager
00:04:35 Stakeholder and agency management
00:07:30 Lean six sigma and research
00:09:38 Applying lean in research
00:12:33 Data challenges, ChatGPT, and the 5S methodology
00:16:49 Introduction to 5S methodology
00:20:04 Standardization and sustaining improvements
00:21:40 Real-world application of methodologies
00:23:42 Lean six sigma and data analysis
00:25:44 Introduction to ChatGPT for research
00:29:06 Enhancing desk research with ChatGPT
00:31:49 Strategic thinking and ChatGPT
00:33:47 Using ChatGPT for consumer data analysis
00:37:30 Generating process images with ChatGPT
00:39:55 Data validation and pictorial representation
00:44:36 Analyzing course data and visualizing processes
00:47:48 Integration with lean tools and personal efficiency
00:51:17 Closing remarks
Down & Dirty with Dr. T is back with a fresh episode featuring Abhimanyu Sirothia, Design Director at Designit!
With nearly 15 years of experience designing for everything from early-stage startups to large corporations, Abhimanyu is a design leader who blends craft, clarity, and curiosity. Known for his expertise in accessible design, design systems, and intuitive UIs, he brings an engineering mindset to every project and a deep passion for productivity.
In this episode, he sits down with Taapsi to talk about how he leads his design teams in high-pressure environments and how Raycast helps him manage his time better. He also shares his daily rituals and how he juggles multiple clients and parenthood.
Highlights from the episode:
A day in Abhimanyu’s life:
Abhimanyu walks us through his weekday flow, starting with dropping his child to playschool, followed by a quiet hour of focused work before calls begin. With 10+ projects across 4 to 5 clients, he shares how he structures his day to stay on top of priorities and support his team effectively.
Using Raycast to save time:
Abhimanyu explains how Raycast helps him cut down on small repetitive tasks like launching Figma files or switching Slack workspaces, so he can focus better and move faster without breaking flow. For him, Raycast is not just a launcher but a tool that enables smoother task switching and deeper focus.
Making time for focused work and intentional collaboration:
Abhimanyu shares how he carves out focused work blocks in his schedule and avoids back-to-back meetings. He talks about designing a rhythm that helps his team collaborate without constantly being in calls.
Mentoring and team support:
Abhimanyu shares how he supports his team by helping define project goals clearly and then stepping out of the way. He reflects on how trust, clarity, and fewer meetings create an environment where the team can do meaningful work without micromanagement.
Learn more about our research shenanigans:
Website: https://www.poocho.co/
Blog: https://www.poocho.co/resources/blog/
LinkedIn: https://in.linkedin.com/company/justpoocho
YouTube: https://www.youtube.com/@justpoocho
Instagram: https://www.instagram.com/poochonetwork
Chapters:
00:00:00 Introduction to Abhimanyu Sirothia
00:01:25 A day in the life of a design director
00:03:27 Team dynamics and work-life challenges
00:06:05 Finding personal time and hobbies
00:08:09 Enablers for professional success
00:10:43 Challenges and obstacles
00:12:31 Daily tools and operating systems
00:16:19 Introduction to Raycast
00:17:52 Raycast value proposition and use cases
00:21:48 Raycast as a time-saving tool
00:25:12 Raycast in action: features and usage
00:28:47 Advanced features and availability
00:32:44 Introduction to Raycast
00:34:58 Raycast capabilities and use cases
00:37:27 Raycast as a personal assistant and future potential
00:40:25 Final thoughts and rapid fire
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