Synthetic Snake Oil: Online Security Tips

DP63 Why Bother Getting Alerts From Your Credit Card Company


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Outside of virtual credit card numbers and chips, there are other precautions credit card companies take to ensure security. This one comes in the form of mobile alerts, ping notifications revolving around all kinds of things.

 

For someone who is tight on security, this feature is a must have. The biggest feature of this is being notified within minutes if your card is being used to make purchases in another country. It also notifies you if your payment is overdue.

 

It seems like a small feature, however it can make a huge difference. For one credit card companies aren’t always quick to flag fraud or other concerns. Yes they do get around to it, but when your customer base is massive, it can be hard to stay on top of every issue.

 

Getting these notifications requires little effort from the company and customer alike and in a sense it gives us more responsibility over our security.

 

The only question is how do you want to get your alerts?

 

There are three methods with pros and cons to them here they are:

 

  • First is email. The upside to this is that every bank offers these alerts so it’s really easy to get this feature. The problem is that not every person checks their email on their phone. Fraud happens incredibly fast.
To make matters worse is the fact people don’t always get push notifications about emails received. And even if you do, most people likely would go numb from hearing the pinging.
  • Second is text messages. These are better than email in that you can look at your phone and realize what the message is about to some degree. Banks have embraced this technology as well with only a few banks not supporting text messages. For a lot of people, this is the best medium since we place such high priority on texts over emails.
  • The only catch to this though is that you’ll be getting text messages every time you make a purchase. Not only that but if you enable two-way texts you’ll need to text the company back whether the purchase is legitimate or not or else the purchase gets blocked at the point of sale. All of this can be tiring and can be annoying for some after a while if you are someone who makes a lot of purchases on their credit card.
  • Push notifications are the last form. These are notifications that don’t ping, but they appear on your phone’s lock screen. This is the best of both worlds in that it’s not super intrusive like texts. You’re also likely to see it quickly than emails.
  • So what’s the problem with this feature? Well the issue is that less than half the banks in the world offer this service. Of course there is ample of optimism with many people saying they want push notifications but for now it’s not something all banks support.
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    Synthetic Snake Oil: Online Security TipsBy dpapp