AI adoption is skyrocketing, but are most businesses missing the point? In this episode we welcome Radin Mathew, new AI industry lead at Ellipse Solutions, and together we explore the critical difference between layering AI onto outdated workflows and embracing a truly AI-native mindset.

We’ll unpack why simply automating tasks isn’t enough, and how reimagining processes from the ground up can unlock the full potential of AI. From manufacturing to the public sector, we’ll spotlight industries primed for transformation, share common misconceptions holding leaders back, and dig into real examples from Dynamics 365 Finance & Operations. Think demand forecasting, fraud detection, and automated reporting, not just as features, but as enablers of smarter, predictive, self-improving processes.

Plus, we’ll explore how Microsoft’s AI capabilities, like Copilot and Power Platform—are helping businesses move from incremental fixes to intelligent design.