In this podcast, we’ll talk to Carmen Martinez from FlixBus about her experience and research applying Conversation Analysis into the design of interactional models that support customers’ use cases.

In this podcast, we’ll talk to Carmen Martinez from FlixBus about her experience and research applying Conversation Analysis into the design of interactional models that support customers’ use cases.

In this podcast, we’ll talk to Carmen Martinez from FlixBus about her experience and research applying Conversation Analysis into the design of interactional models that support customers’ use cases.

Dr. Carmen Martinez on Conversational Analysis and Design

A podcast about conversation design, voice UX and chatbot design. Every month, we talk with experts in the field about their creative process, their background, their insights, and their challenges. If you are thinking about designing a voice interface, a chatbot, or if you are simply interested, this is the right place to be.

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Dr. Carmen Martinez on Conversational Analysis and Design

Dr. Carmen Martinez on Conversational Analysis and Design