Which hospitals are doing the best job serving their patients? The answer is probably based on Dr. Craig Hill’s breakthrough research. Over 20 years ago he developed the algorithm that changed how hospitals are rated and it is still used today.

Dr. Hill, SVP leads a division of RTI International comprised of 1700 VERY SMART people. He and his immediate staff provide vision and strategy for the Survey, Computing, and Statistical Sciences Unit. RTI International is a nonprofit whose mission is ‘dedicated to improving the human condition’.

You will hear how Dr. Hill makes the complex simple by following his own principles such as, “Always be willing to listen.” In this very candid discussion he openly admits to his limitations and how he handles these with his staff. Let’s follow his advice and listen to Dr. Craig Hill!