In this episode, Dr. Christina Blatchford interviews Debbie Plageman, a hygienist at Inspired Smiles Virginia who transformed her career through the Blatchford approach. After attending a life-changing Blatchford Dynamo seminar, Debbie joined full-time and now enjoys nine weeks off per year while maximizing her patient impact through "power questions" that emotionally connect with patients and discover their true dental desires.

Debbie addresses hygienists' concerns about adding responsibilities like payment collection within existing appointments, emphasizing the importance of being open-minded and making efficiency improvements. Initially resistant to "sales," she learned the process involves explaining treatment value after patients express their wants, asking about budget only after they've described their desires, which makes conversations natural and pressure-free.