ListenUp!

Dr. Jeffrey Shannon - How to Handle Reluctant Patients


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Dr. Jeffrey Shannon is the Owner and Director of Hudson Valley Audiology Center. He has been at his practice for over 10 years and serves as the Professional Advisor for the Hearing Loss Association of America’s Rockland and Westchester chapters. Dr. Shannon earned a degree in electrical engineering before switching careers and receiving his doctorate in audiology at the University of Louisville. He also hosts a podcast and radio show entitled Listen Up Rockland!, where he provides entertaining and educational interviews.

In this episode…

Let’s be honest: Patients can be frustrating for doctors. Whether they were dragged into the office by a loved one or they’re hesitant to take advice, the relationship between patient and doctor can be tricky. Knowing how to ask the right questions and ease their concerns can make all the difference. The only question is, how do you do it?

For Dr. Jeffrey Shannon making his patients comfortable and meeting their needs is his top priority. As an audiologist with more than ten years of direct experience, he has discovered how to simplify that process. He is eager to share his knowledge through his podcast and role as a professional advisor — and now he extends it to the ListenUp! podcast.

On this episode of ListenUp!, Dr. Mark Syms interviews Dr. Jeffrey Shannon, the Owner and Director of the Hudson Valley Audiology Center, to hear his strategy for working with his patients. They break down how to get patients comfortable, how to gauge their attitude when they arrive, and how well they can identify their own hearing loss. Stay tuned for all of this and more!

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ListenUp!By Dr. Mark Syms

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