Voyage Clinics Podcast

Dr. John and Darrell Moon | Trust, Relationships, and the Direct Primary Care Revolution


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In this episode, Dr. John sits down with Darrell Moon, a nationally recognized advocate for direct primary care (DPC), to explore the transformative potential of relationship-driven healthcare. Darrell shares his professional journey, from starting as a student helping run a small hospital in Utah to leading multiple hospitals and eventually focusing on healthcare reform. He emphasizes the importance of aligning healthcare delivery with the true customer—business leaders and patients—rather than the traditional system’s incentives, which often reward keeping hospitals full rather than improving patient outcomes. 

The conversation considers the innovative NUCA healthcare system in Alaska, which prioritizes trust, long-term relationships, and a holistic approach to patient care, focusing on individuals’ life goals rather than just treating disease. The NUCA healthcare system divides patients into manageable groups and embeds a dedicated care team within each group in its efforts to foster deep relationships and deliver better outcomes at lower cost. Dr. John parallels this model to his own direct primary care clinics, emphasizing trust-building, long-term relationships, and a patient-centered approach that improves both outcomes and satisfaction.

Finally, the podcast addresses the broader implications of DPC for employers and employees. By placing direct primary care at the center of self-funded insurance plans, companies can reduce costs, improve employee health, and foster loyalty. The conversation underscores how transparency, high-quality referrals, and data-driven decision-making can reshape healthcare delivery, offering accessible, affordable, and trustworthy care while enhancing overall workforce wellbeing.

Disclaimer: The content provided in this podcast is for informational purposes only and is not intended as medical advice nor as a substitute for professional medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Voyage Clinics PodcastBy John Sanders