Massachusetts prides itself as being a health care and high-tech mecca, but our state recently found ourselves near the bottom of rankings for COVID-19 vaccine distribution. The state's website and delivery process has been bumpy, to put it mildly, and frustration is mounting. To put all this in context and to get an update on how Western Mass has been fairing with COVID-19 more generally, Eric spoke with Dr. Kathleen Szegda, an epidemiologist and the Director of Community Research and Evaluation at The Public Health Institute of Western Mass. This is that conversation.