“Most of us want to act ethically, but it's not always that simple, amiright? We start with the best of intentions but then we bang up against the realities of what the boss wants, the clients are shouting at us, the kids need us to get home ("stat!"), we have to sort out an issue with the plumbing, and we haven't had a proper holiday in a thousand years. American leadership guru Mary Gentile knows all about it. She's pioneered a leadership development approach, Giving Voice to Values, that starts from the assumption that most can take to lea over, around or through the barriers that inevitable arise along the way between our ethical intentions and our actions."