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What factors distinguish risk and crisis communications? Does each form of communication require the same tools, timing and techniques to achieve success? What role do social media play in inciting and calming fear? In this second part of our interview with Dr. Peter Sandman, he helps us answer each of these important questions.
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What factors distinguish risk and crisis communications? Does each form of communication require the same tools, timing and techniques to achieve success? What role do social media play in inciting and calming fear? In this second part of our interview with Dr. Peter Sandman, he helps us answer each of these important questions.