Drama is something that can derail any culture, and derailing culture is something that can derail any dental office. When we're able to take the principles of handling crucial conversations appropriately and maturely, then we are able to really focus on the most important things in front of us and move the needle towards our goals.

In this episode of the podcast, Dr. Eggett shares a clip from a recent staff meeting at his dental office where they discussed how they were handling drama and some of the tools and tips they've used in order to reduce drama in their office over the course of the last year.

If you are not currently recording your staff meetings, check out the app fireflies.ai for a handy tool that will make your life so much easier! 

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