In this episode of the Guest Cast, VR guru Jasper Ribber discusses his stand-out experiences as a guest, which always find a balance of professional efficiency and quirky warmth.

A detailed check-in process in Singapore took the stress out of Jasper's trip before he'd even arrived in the country. Other trips, to Central and South America, stood out because of the enthusiasm of the local hospitality culture - Jasper's hosts really wanted him to have a wonderful experience. 

Join Jasper, Andy, and Tyann as they discuss the joys and the challenges of catering to modern vacation rental guests. They touch on how hosts can be both unique and professional at the same time - while highlighting the necessity of defining, and meeting the needs of, your "guest avatar".