Cornell Keynotes

Drive Sales and Marketing Success with AI and Academic Theory


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As co-founder of Eisengard AI, Clarence Lee spends his workdays examining how businesses can leverage cutting-edge artificial intelligence (AI) technology to improve their workflows. The use cases for marketing and sales are abundant — from copywriting, A/B testing and customer relationship management to pipeline operations, pitching and cold call strategy. Lee, a former professor at Cornell’s SC Johnson College of Business, shares how companies can apply academic theory to create AI business frameworks for those routine lead- and revenue-generating practices in this episode of the Cornell Keynotes podcast from eCornell.

In conversation with host Chris Wofford, Lee explores:

  • The importance of prioritizing customer and stakeholder outcomes
  • AI applications for customer lifetime value and customer-based corporate valuation
  • How AI can help workers map their days
  • Time freedom gained from AI
  • The future of AI agents and possibilities of AI org charts
  • Differences between smart AI and wise AI
  • Personalized AI that knows you
  • Sales and marketing pain points that can be addressed with AI
  • Opportunities for AI to guide corporate leaders as external consulting firms do
  • Retrieval-Augmented Generation (RAG) systems
  • Mental modeling of what’s important — and what’s not — in accomplishing work tasks
  • How AI frameworks could be used for eCornell learners

Discover the latest best practices for AI in eCornell certificate programs:

  • Designing and Building AI Solutions
  • Generative AI for Productivity
  • AI Strategy
  • AI for Digital Transformation
  • Applied Machine Learning and AI

Additionally, Clarence Lee is an author of five marketing certificate programs:

  • Marketing AI
  • Digital Marketing 360
  • Growth Marketing
  • Integrated Marketing 360
  • Digital Marketing

Learn more about Lee on his website and get the latest updates from his company at eisengard.ai.

Books and authors mentioned in this episode:

  • “Principles” by Ray Dalio
  • “How Brands Grow” by Byron Sharp
  • “Tribe of Mentors,” “Tools of Titans,” and “The 4-Hour Workweek” by Tim Ferriss

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Cornell KeynotesBy eCornell