On the BWC Backstory podcast, Jolene Levin sits down with Heather Durkac, Chief Innovation Officer at Gaggle, to uncover her inspiring professional journey.

She shares how her path prepared her to:

• Embrace tenacity by stepping into roles and challenges others avoided

• Transform problems into opportunities through training, process, and innovation

• Advocate for herself by creating her own pathways to leadership

• Lead with humility, gratitude, and a focus on the journey, not just the destination

With resilience, curiosity, and a commitment to saying “yes” even when uncertain, Heather shows how bold choices and persistence can shape a career of lasting impact.