Introducing new systems and continuous improvement initiatives in food and beverage plants is never just about tools and templates. Success depends on building trust where it matters most on the shop floor. In this episode, we explore how to engage operators who may see change as extra work and how to bridge generational and cultural gaps with authenticity and respect. From adapting communication styles for different audiences to creating psychological safety, showing results, and working side by side with operators, we break down the leadership behaviors that turn skepticism into buy-in and create lasting alignment across the plant.

Watch the full episode here: https://youtube.com/live/7iBwoq49D-Q?feature=share

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