In this episode of The Databricks Diaries, Carole Roberts, Director of Technology and Data at Leeds Building Society, shares her journey to technology leader, and reflects on the pivotal role of data in organisational transformation.

Carole provides candid insights into the cultural aspects of change, the importance of executive buy-in, and the complexities of upskilling teams to match rapid technology advancement. The episode dives deep into Leeds Building Society’s prudent yet ambitious approach to AI adoption, emphasising responsible innovation, ethical considerations, and building a resilient, scalable foundation for future business needs.