Digital Customer Experience Podcast

Driving Forward with Software-Driven Vehicles Umar Zakir Abdul Hamid


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Imagine the future of driving, where your car isn't just a machine but an extension of your digital lifestyle. This is the reality that Dr. Umar Zakir Abdul Hamid, a trailblazer in future mobility from Sensible 4 to Proton, is crafting. 

As your host, Daniel Paul, I had the pleasure of delving into Umar's world where software meets automotive genius, transforming how we interact with our vehicles. Umar, whose accolades include scaling a Finnish startup to international recognition, brings to the table a fusion of indie rock vibes and an encyclopedic knowledge of next-gen vehicle tech. 

Get ready to understand how the shift from mechanical to software-centric vehicles is crafting new digital experiences, opening doors to innovative monetization, and redefining user engagement.

 

But it's not just about the shiny new gadgets and interfaces. As we navigate through the conversation, we uncover the challenges that accompany this digital revolution—think data privacy, the nuances of GDPR, and the call for transparency. Initiatives like Volkswagen's Cariad are pushing the envelope, and with young visionaries like Mercedes-Benz's Magnus Östberg steering the tech helm, the industry's future is as exciting as it is unpredictable. Umar's perspective is a goldmine for anyone looking to thrive in this evolving landscape, highlighting the crucial balance between innovation and safety. So buckle up and tune in for a masterclass on the fluidity of automotive careers, the skills to keep you at the forefront, and the mindset to adapt to an industry in constant evolution.


(00:44 - 01:22) Award-Winning Engineer's Diverse Career Path

(05:25 - 06:23) Global Perspective on Digital Customer Experience

(19:45 - 21:50) The Future of Software Productization

(26:39 - 28:22) Importance of Leadership in Company Transformation

(30:50 - 32:24) Magic Wand Solution for Automotive Communication

 

https://www.giosg.com/podcast


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Digital Customer Experience PodcastBy giosg