​In this episode, we explore how a leading dermatology clinic in North America partnered with Datamatics to develop a hybrid mobile application aimed at enforcing social distancing and enhancing patient experience during the COVID-19 pandemic. The clinic faced challenges with managing patient flow and reducing on-site waiting times to adhere to social distancing norms. Datamatics implemented a Xamarin-based mobile app that enabled patients to sign up, check in, schedule appointments, and receive real-time alerts about their appointment status. The solution included an integrated admin portal for staff management and backend functions, ensuring compliance with HIPAA regulations for secure data transmission and storage. This digital transformation resulted in an 80% reduction in on-site patient waiting time and a 35% decline in customer churn, significantly improving patient satisfaction and operational efficiency.​

To read the entire case study, visit us at https://www.datamatics.com/resources/case-studies/appointment-scheduling-app-to-enforce-social-distancing-for-a-leading-dermatology-clinic-in-north-america.