Welcome to Episode #37 of: The Journey Podcast with Simarpreet Singh (TJWS).Today's Guest is the CEO of MUMBAI DABBAWALA - DR.PAWAN AGRAWALDr.Pawan Agrawal is the authorised speaker and presenter for the Mumbai Dabbawalas. He is also the CEO of the Mumbai Dabbawala Association. He is a management expert and has played a significant role in promoting the Dabbawalas' achievements and operational model to a global audience.Mumbai Dabbawalas are a unique food delivery system in Mumbai, India, known for their efficient and reliable service. They transport home-cooked meals from thousands of households to office workers using a complex network of tiffin carriers. Established in the late 19th century, the dabbawalas are famous for their impeccable timing and accuracy, delivering over 200,000 lunch boxes daily with a remarkable error rate of just one in six million deliveries. Their operations have gained international recognition, often cited as a model of supply chain efficiency. Hear the founding story of Mumbai Dabbawalas, their business model, the uniqueness and USP, competition with food delivery apps, the legacy of 135 years & much more. This is a story of hard work, diligence, trust and pathbreaking legacy.Stay tuned and watch the full episode. CHAPTERS 0:00 Precap & Intro 6:30 The Journey of Mumbai Dabbawala/ How & Who started Mumbai Dabbawala8:48 Uniqueness & Business Model of Mumbai Dabbawala13:35 Know your Dabbawalas & their Norms19:30 How are Dabbawalas never late?22:33 Coding System of each Dabba of Dabbawalas27:20 Does Lunchbox movie highlight the mistakes of Dabbawalas?30:22 Will Food Delivery Apps replace Dabbawalas?38:00 Leveraging technology – Digital Dabbawala41:00 Prince Charles meets Mumbai Dabbawala43:16 What does each Dabbawala earn?47:24 The Story of Amul x Mumbai Dabbawala51:20 Why Dabbawalas are only in Mumbai?54:15 How Dabbawalas are making lives easier?58:36 Purpose & Way Forward 1:01:50 Supply Chain Management Lessons & Outro___________SUBSCRIBE, LIKE & COMMENT to engage in an interesting journey.@simarpreethsinghReach me atInstagram : https://www.instagram.com/simarpreeths/Twitter handle : https://twitter.com/simarpreethsLinkedIn : https://www.linkedin.com/in/simarpreethsingh/Facebook : https://www.facebook.com/simarpreet.singh07Keep following my channel for more such updates. __________ABOUT THE PODCAST "The Journey with Simarpreet Singh" is a talk show where we discuss life, family, emotions, childhood, success, failure, and more. That’s the thing with this podcast - it’s for everybody. All the episodes and the guests that we have recorded - our intent is to talk about their journey, get to know every aspect of these inspiring people and in the process, if anyone of you get inspired, or pick something from someone’s life, our work is done. __________#thejourneypodcastwithsimarpreetsingh #thejourneypodcast #podcast #simarpreetsingh #dabbawala #mumbaidabbawala #dabbawalas #drpawanagrawaldabbawala #fooddelivery #mumbai #viral #business #India