This week, we find out if you can send a donor to collection for failing to honor a pledge, and Stacey has some great advice about attending a donor's funeral. We also attempt to clear up the confusion between Trustees and Directors, and tap guest expert Karen Durkin, Executive Coach at Houldsworth, Russo & Company to answer a really hard question about how to keep staff from freaking out after an executive gets the axe.

Topics:

Enforceable Pledges

Attending a Donor's Funeral

Trustees vs. Directors

Handling a High-Profile Firing/Departure, with Karen Durkin