December 15, 2015

DTK Cliff Williams Author

22 minutes

Cliff Williams, Author

Tim Rodgers interviews Cliff concerning his book, People: A Reliability Success Story*, and his work with teams on ‘soft’ skills.

Cliff Williams is the author of People: A Reliability Success Story*.

He's been a contributing editor to MRO Magazine for 11 years, and he's a lecturer and frequent presenter at reliability conferences worldwide.

In this episode, Cliff Williams discusses:

Why it's important to develop soft people skills in reliability and testing

The role of HR departments, managers, and individuals in developing these skills

What organizations can do to make up for the loss of knowledge as experienced employees retire

Recorded October 2014.

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Show Notes

Links:

People: A Reliability Success Story*

MRO magazine

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