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DtSR Episode 662 - Why Customer Success is Difference Maker
Send the hosts a message - try it now!
TL;DR: This week's conversation is all about the Customer Success team featuring Nick Puetz and Steve Dakhe. These guys have significant seat time building, operating, and perfecting the CSM role - and we're here to talk about it. What is a CSM? Why do they exist? And what is their role in customer engagement? Listen in, find out!
YouTube: https://youtube.com/live/lCen-1Vt_K8
Support the show
>>> Please consider clicking the link above to support the show!
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YouTube home: https://youtube.com/playlist?list=PLyo0dkKRvfVtWXjRxNISrhme1MgBj3C2U&si=scHDiTuLXSEQ9qHq
LinkedIn Page: https://www.linkedin.com/company/down-the-security-rabbithole-podcast/
X/Twitter: https://twitter.com/dtsr_podcast
View all episodes
By Rafal (Wh1t3Rabbit) Los
4.3
9696 ratings
Send the hosts a message - try it now!
TL;DR: This week's conversation is all about the Customer Success team featuring Nick Puetz and Steve Dakhe. These guys have significant seat time building, operating, and perfecting the CSM role - and we're here to talk about it. What is a CSM? Why do they exist? And what is their role in customer engagement? Listen in, find out!
YouTube: https://youtube.com/live/lCen-1Vt_K8
Support the show
>>> Please consider clicking the link above to support the show!
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
YouTube home: https://youtube.com/playlist?list=PLyo0dkKRvfVtWXjRxNISrhme1MgBj3C2U&si=scHDiTuLXSEQ9qHq
LinkedIn Page: https://www.linkedin.com/company/down-the-security-rabbithole-podcast/
X/Twitter: https://twitter.com/dtsr_podcast
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