In this episode, uncover the pitfalls of cobbling together Experience Management tools—spanning surveys, spreadsheets, slides, and siloed dashboards—that create delays, data loss, and accountability gaps. Learn how this patchwork approach results in friction, diminished insights, and no clear ownership, and why shifting to a unified XM platform like Qualtrics powered by Datamatics fosters real-time role-based visibility, closed-loop accountability, and actionable, journey-level feedback that drives true organizational change.

https://blog.datamatics.com/why-your-tools-are-working-against-you-and-what-to-do-about-it