Dupray Neat Steam Cleaners have exploding boilers leading to serious injuries and burns.. The steam cleaner’s boiler can rupture if it is overfilled, corroded, and the pressure release valve malfunctions. Affected: model number DUP020WNA with batch/date codes 0118-01 through 0425-05.

About 651,145 steam cleaners were sold in the US and about 96,530 were sold in Canada online at dupray.com and in stores and online at Home Depot, Lowe’s, Macy’s, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025.

Stop using these recalled steam cleaners and go to dupray.com to obtain instructions for receiving a free replacement safety boiler cap. To get the replacement, you will need the batch code located on the bottom of the unit to determine eligibility. For more information, contact Dupray USA at 1-800-881-8482 or by email at [email protected].

https://www.instagram.com/p/DVhHtwwFfC1/

https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury

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