In this episode, we have an in-depth discussion with Shakira Brown. She's an award-winning communicator and former network television broadcast journalist. Shakira was been a go-to resource for TASBO, most recently leading sessions for TASBO instructors. She's slated to present two breakout learning sessions at the 2022 TASBO Engage Conference in Grapevine. 

TASBO's Tom Greer and Becky Bunte co-host this conversation, ranging from crucial conversation tactics to employee retention .